About DeBrand

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How Do I Care For My Chocolates?

Your chocolates should be stored at "room temperature" (ideally 65°F) in a cool, dry place away from sunlight and odors. Because these artisan chocolates contain no preservatives and are made with only the absolute freshest ingredients, they do have "freshness periods" during which they should be consumed for optimal flavor:

How Can I Extend the Freshness and Life of my Chocolates?

If it is necessary for you to extend the life of your chocolates, this must be done in the following way: Triple wrap box in plastic/foil wrap or plastic bags and seal before placing in freezer. Allow box to come to room temperature (about 8 hours) before unwrapping to prevent chocolate from drawing moisture or discoloring. This will allow you to significantly extend the shelf life of your chocolates; however, if not properly done, quality may be compromised.

How Do I "Enjoy" My Chocolates?

If you've ordered DeBrand, or received it as a gift, you are about to experience something truly special and extraordinary. For maximum enjoyment, please follow these recommendations:

  • Do not refrigerate your chocolates - chocolate is best enjoyed at room temperature.
  • Room temperature sparkling or still water is the ideal palette cleanser between sampling different pieces. Refrain from drinking cold or iced drinks while enjoying your chocolates.
How Do I Order DeBrand LOGO Chocolates™ and Wedding Chocolates?

If you're ordering customized DeBrand LOGO Chocolates™ or DeBrand Wedding Chocolates, you should place your order and provide your artwork (for LOGO Chocolates) at least 3 weeks before you will need the chocolates, as these custom pieces take longer to create. Email logochocolates@debrand.com or weddingchocolates@debrand.com for more information.

How Can I Expedite the Ordering Process?

Set up your personal "My DeBrand" account. Here are the advantages:

  • Address Book: keep all of your addresses online, assigning names to each gift you add to your shopping cart, never searching for addresses again.
  • Order History: look up all of your previous orders online.
  • Track all of your shipments quickly
  • Duplicate previous orders with the click of a button to save time.
  • Gift Reminders: Entering birthdates, anniversaries, and other special dates and have DeBrand emails automatically sent to you to remind you of these important occasions.
  • Organize all of your gift giving and order tracking conveniently!
  • Log In to your "My DeBrand" account as soon as you get to the DeBrand website to take full advantage of the benefits!